Effective Date: January 1, 2025

At Cracked Crabs Seafood (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.crackedcrabs.com or purchase our seafood products. Please read this policy carefully.

We may collect personal and non-personal information from you, including but not limited to:

Personal Information:

• Name, email address, phone number, billing/shipping address
   
• Payment information (processed securely through our payment partners)
   
• Account credentials if you create a website account
   

Non-Personal Information:

• Browser type, IP address, device type
   
• Pages visited, time spent on the site, navigation patterns
   
• Cookies and analytics data
   

We use your information to:

• Process and fulfill orders for seafood products
   
• Communicate order status, updates, and promotions
   
• Improve website functionality and user experience
   
• Comply with legal and regulatory requirements
   
• Prevent fraud and ensure secure transactions
   

Our website uses cookies, web beacons, and other tracking technologies to:

• Enhance website performance
   
• Analyze visitor behavior and preferences
   
• Provide personalized content and marketing
   

You can manage cookies through your browser settings, but some features may not function properly without them.

We do not sell your personal information. We may share your information with:

• Service providers (payment processors, shipping carriers, IT service providers)
   
• Legal authorities when required by law
   
• Business transfers in case of mergers or acquisitions
   

We implement industry-standard security measures to protect your personal information. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
   
• Withdraw consent for marketing communications
   
• Request data portability or restriction of processing
   

To exercise these rights, contact us at: privacy@crackedcrabs.com

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

Our website is not intended for children under 13 (or 16, depending on your jurisdiction). We do not knowingly collect personal information from children.

We may update this Privacy Policy periodically. The “Effective Date” at the top will reflect the most recent revision. We encourage you to review this policy regularly.

If you have questions or concerns about this Privacy Policy, please contact:

Cracked Crabs Seafood
Email: privacy@crackedcrabs.com
Phone: +1 (213)4155878
Address: 2525 Ponce de Leon Coral cable FL,  |   422 Richards street  Vancouver, BC, Canada